facebook pixelTechnical customer service: Technical service for SteriHero autoclaves | SteriHero

100 % made in Germany: The world's fastest autoclave >

Your new superpower: Discover our class S and B autoclaves.
Your new superpower: Discover our class S and B autoclaves.
Learn More
Your new superpower: Discover our class S and B autoclaves.
Your new superpower: Discover our class S and B autoclaves.
Learn More
Your new superpower: Discover our class S and B autoclaves.
Your new superpower: Discover our class S and B autoclaves.
Learn More
Select language and country
Placeholder for alt text
These are your service heroes

Technical customer service

You take care of your patients, we take care of your reprocessing room: SteriHero's comprehensive technical customer service is implemented by our heroic friends at MELAG and works closely with our trained specialist trade partners. This enables us to overcome even the most complex challenges in the shortest possible time and offer fair, sustainable solutions for maintenance, repair and validation.

030 75 79 11 22

Mo. - Do.: 08 - 17 Uhr, Fr: 08 - 16 Uhr

Service@melag.de

Für einen heldenhaften Service: Über 30 MELAG Service-Techniker an Ihrer Seite

Für einen heldenhaften Service: Über 30 MELAG Service-Techniker an Ihrer Seite

Maintenance

Smooth practice operations are important to us: MELAG's heroic maintenance ensures reliability, extends service life and increases safety.

Kategorien1 2-min

Repair

A reprocessing room must never stand still: Our service heroes know where things get stuck in an emergency and how to get you out of trouble.

Kategorien2 2-min

Validation

Validation for your safety: like superheroes who keep order, we validate your reprocessing processes from cleaning to storage.

And the best thing? With the SteriHero x MELAG combination offer, you not only save one journey, but also 10% on the validation offer (if you order maintenance at the same time).

Kategorien3 2 (1)-min
Slider2-Tan

Downloadcenter

Protect the environment like a superhero! At SteriHero, we rely on digital feats of strength to save paper. In our download centre you will find all documents as environmentally friendly PDF files, available anytime and anywhere.

Visit download center
Service-Thumb (1)-min
Comprehensive range of services

Call a Hero

The SteriHero service network with over 900 specialist dealers and the heroic MELAG hygiene technicians ensures a personalised service in your practice.

Contact MELAG now by phone or call-back service.

Mon. - Thurs.: 08:00 - 17:00, Fri.: 08:00 - 16:00

Langes-Bild-Technischer-Kundendienst-min
Efficient, transparent and cost-effective

Our Service-Super-Tools

Egal ob Wartung, Reparatur oder Validierung - unsere heldenhafte Freunde von MELAG sorgen für reibungslose Abläufe beim technischen Service.

Teaser-M-min

Checking the SteriHero qualification of your service partner

Safe with the confidence of a superhero: We screen every service technician for training on SteriHero products. This ensures that your product is in the hands of a true hero who not only has the skills, but also the knowledge required to handle your device with the utmost care and expertise.

Check qualification now
Frequently Asked Questions (FAQ)

You have questions? We the answers!

Placeholder for alt text

Support & Contact

You have questions? Our team of heroes is ready for you!

Submit contact formVisit Download CenterBack to homepage